What’s on This Page:
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What is a Platform?
Our Mission
What Users Say About US
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We want to hear from you! Contact us if you have any questions about the platform, experience problems using the website or just
forget your password. Please also contact us with your ideas for improving the platform or for additional tools and resources that can help you in your work.
What is a Platform?
A platform allows multiple organizations to collectively build and share tools and resources in a cost-effective way. It is a launch pad for users – a central place to get products, services and tools they need but that are too expensive or complex for individual organizations to access. Like a physical platform, it raises everyone up and takes them to a new level. A platform is not a program, and it is not simply a clearinghouse for information.
Platforms are common in the private sector, where they often allow small businesses to compete with larger chains or big-box stores. A successful platform facilitates and improves operations so members of an industry do better, whether the goal is to sell more and be more profitable, or to better serve more low-income families.
A platform recognizes that no one is good at doing everything; responds to the lament of executive directors who continually have to “figure it out” themselves; addresses the fact that individually organizations are unable to afford the continued cost of innovation and infrastructure development, enables the rapid communication and institutionalization of best practices; and facilitates, accelerates and strengthens the development of powerful networks within sectors and fields.
Our Mission
The goal of the EITC platform is to raise the quality, efficiency, capacity, scale and impact of EITC and free tax preparation programs. Our mission is to add value to local programs in a way that supports attainment of their own missions.
We aim to provide a comprehensive set of training, tools and resources that are high-quality, affordable and easily accessible by organization leadership and line staff. And we hope to use the platform to help organizations connect with and learn from each other.
We are committed to transparency, and to engaging users in providing feedback and input for improvement and expansion of the platform. Our success will be measured by the extent to which organizations and staff find that the EITCplatform makes them more successful in serving their communities.
Our Core Partners
EITCplatform.org is developed and managed by the Aspen Institute with support from the Annie E. Casey Foundation. It is is
powered by CCA Global Partners, who also provide the technical know-how and training development for the platform. The National Community Tax Coalition is a core partner in this work.
What Users Say About Us
"We struggled for several years to get our 14 tax centers to routinely use a quality check process. The quality reviewers who used
the online training were more focused and intentional about quality reviews and, as a result, quality went up. We saw an 82%
reduction in errors at sites that participated."
Donna Taglianetti
Executive Director, Co-opportunity, Inc.
Hartford, CT
We used the Quality Review with our volunteers this year. It was a great way to show them how overlooking something little can
mean big dollars to the clients. Everyone who is certified should be required to complete this training!! It was a great resource.
Karen Heisler
Director of Asset Development
CCCS/Rural Dynamics Inc.